In this Part we’re covering the second content pillar of our launch: behind the scenes.
Remember I mentioned I'd be sharing the nitty-gritty details of our quarter-million-pound launch? Well, guess what? You're looking at it right now!
This very newsletter is a prime example of behind-the-scenes content. I'm quite literally giving you a peek behind the curtain as we speak.
And it doesn't stop here - I'm doing the same thing across my social media channels. I'm recording what I'm working on, asking questions, seeking help, and even working out problems live.

Why am I doing this? Well, that's exactly what we're going to dive into today. Welcome to Part 2 of our Launch Social Media Strategy series, where we're focusing on the power of behind-the-scenes content.
Let’s get started:
Behind the Scenes Content
What is behind-the-scenes content?
The power of building in public
Co-opting your audience into the creation process
Risks and how to mitigate them
Examples of behind-the-scenes content for launches
Behind-the-scenes content is exactly what it sounds like - it's giving your audience a glimpse into what's happening behind the curtain.
Some people use the term “opening the kimono”. But I find it a bit gross. And who wants to see me in a silk kimono anyway? Maybe don’t answer that…
Behind the scenes content is showing the process, the struggles, the victories, and even the mundane day-to-day tasks that go into creating your product or service. Hell, sometime the mundane posts are the most engaging because they remind people that you are, you know, a person.
This type of content is particularly powerful if you run a personal brand (and let's face it, in today's world, you should!). People love to see what's happening behind the scenes, especially when it comes to someone they follow and admire.
You might have heard me talk about "building in public" before. Well, this is it in action. Building in public is essentially creating your product or service out in the open, sharing your progress, setbacks, and victories with your audience as they happen.
It's a powerful strategy because it does several things:
It creates transparency and builds trust with your audience. Ultimately launches are about trust so the more you build the better.
It generates interest and anticipation for your launch.
It allows you to get real-time feedback from potential customers.
It creates a sense of investment from your audience in your product.
Here's a hard truth: you can't just say "Hey, I'm launching!" 150 times over the next few months. I’ve seen companies do this. They put out a daily sales message just talking about how great their launch will be. Snooze. That's about as exciting as watching paint dry.
Instead we need to fill the airwaves with related, interesting content. The key word here is related - when selling you don’t sell sell sell in every damn post. You talk around the sale as well, fill in the gaps, build trust, anticipation and excitement. And then when you do sell (we’ll get to this) the groundwork has already been laid.
By sharing your journey, you're constantly reminding people about your upcoming launch without being repetitive or salesy. You're creating a narrative that people want to follow, and more importantly, want to be a part of.
One of the most powerful aspects of behind-the-scenes content is that it allows you to co-opt your audience into the creation process. This is a bit more subtle but deployed well it’s wonderful. Here's how it works:
You declare what you're building.
You build it openly, sharing your progress.
People contribute their ideas and feedback.
You incorporate their feedback into your product.
You tell people how you've incorporated their ideas.
OK sounds basic right? But this process is incredibly powerful. Not only are you getting valuable feedback from future customers, but you're also making them feel part of the process. It becomes "their" product in a way.
They wanted it, you created it, and now they can access it by buying! You’ve already planted seeds of ownership - they want to own it because they were part of its creation.
I used this technique for my last two 6 figure launches this year - basically asking people if they wanted it, having them help shape it and then simply stating, “OK what you wanted is ready, here’s how to buy it”. Simple? Yup. Effective? God damn right it is.
Now, I know what some of you might be thinking: "But Kyle, aren't I giving away too much by showing people what I’m up to? Won't people just take my ideas and not buy later? Can’t they just piece it together from my public activity??"
Here's the truth: people don't act on information alone. We’re just too damn lazy.
I could give away unlimited information, and most people still wouldn't use it. Why? Because information by itself lacks two crucial elements:
The emotional hook to start taking action.
The accountability and detailed steps to make it actionable.
These elements come from the product itself. So don't worry about giving away too much. Focus on being as helpful and transparent as possible.
Some people still don’t believe me when I tell them to bare all and give away information. My rejoinder to this is always to point out that Harvard and MIT put out their course material for free online. Lectures, handouts, homework and even the exams (you need to pay to take the exam but it’s low cost compared to enrolling normally).
Technically anyone can get themselves a computer science degree from MIT using that material.
Does anyone do it? Hell no! Without the push of enrolling, having peers, structured terms, lectures and teachers no one acts on this information.
The information isn’t enough by itself. Your product is the key that will get them their desired result.
So, what kind of behind-the-scenes content can you create for your launch? Here are some ideas along with examples where relevant:
Share what you're working on today.
My big task today
Work out a proper CRM for launch
We’ve run last two launches (~$200,000) without a CRM
But January going for a BIG launch so expecting much more volume
So it’s time for a CRM
Right now looking at
Basic @trello system
@FolkHQ
@HubSpot— Kyle Balmer (@iamkylebalmer)
10:00 AM • Sep 26, 2024
Discuss a current block or challenge you're facing.
Starting to say no more
I’m refreshing the application procedure for the AI workshop kit
So that it’s far stricter and lots more NOs
Why? I want people to act.
— Kyle Balmer (@iamkylebalmer)
11:46 AM • Sep 24, 2024
Show the tools you're using in your process.
Nearly done with new sales flow for AI workshop kit
The stack
@HeyFormHQ to @zapier to @FolkHQVery lightweight. Loving it so far
— Kyle Balmer (@iamkylebalmer)
2:38 PM • Sep 26, 2024
Run a poll on what features to add to your product.
Enhancing the AI Workshop Kit. Which would you prefer?
• How to secure speaking gigs as an AI expert (and get paid well)
• Strategies for selling AI workshops to entire organisationsBasically speaking to multiple companies OR one at a time
— Kyle Balmer (@iamkylebalmer)
11:00 AM • Sep 30, 2024
Ask your audience about their biggest problems related to your offer.
On a scale of 1-10, how confident are you in your ability to monetise AI knowledge in your industry?
If you're below an 8, what's your biggest roadblock?
Share your number and main challenge.
I'm developing something that could be a game-changer.
— Kyle Balmer (@iamkylebalmer)
7:00 PM • Sep 26, 2024
And a few more:
Share a time lapse of your work process.
Do a livestream of yourself working (Gary Vee does this)
Do a Q&A session about your launch preparations.
Share early drafts or prototypes and ask for feedback.
Document team meetings or brainstorming sessions.
Share personal reflections on the launch process - your fears, excitements, etc.
Your imagination is the limit really. What we’re going to do though is use an AI prompt to inspire use and give us some potentials.
Do you need to write them all now? Well, no…it’s sort of hard to know what we’ll be doing everyday of the launch! But there are some elements you can pre-prepare and others you can at least have a list of handy to check daily for inspiration.
Now, let's get practical. Here's a prompt you can use with AI to generate ideas for behind-the-scenes content:
You are an AI assistant helping to create behind-the-scenes content for a product launch.
Please interview me about my offer and launch process using the following structure:
1. Ask about the product or service I'm launching - what is it, who is it for, what problem does it solve?
2. Inquire about my creation process - what tools am I using, what steps am I taking, what challenges am I facing?
3. Ask about my launch timeline and key milestones.
4. Based on this information, generate 20 ideas for behind-the-scenes content. Include a mix of:
- Daily updates
- Process revelations
- Challenges and how I'm overcoming them
- Sneak peeks of the product/service
- Polls or questions for the audience
- Personal reflections on the launch process
For each idea, provide a brief description and suggest the best format (text post, image, video, poll, etc.).
Remember, these are just starting points! And obviously the behind the scenes will change as you move through the launch process. So use them as inspiration, but always add your personal touch. Your audience follows you for your unique perspective, so make sure that shines through in your content.
Related Playbooks: AI Writing Workflow, Audience Fundamentals, Expert Guide Marketing, Building AI Assistants using Claude Projects, AI Assistants using ChatGPT, Q&A Content Marketing, Live Video 101, Content Marketing Machine…
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Keep Prompting,
Kyle