Act as a short video script writer. 

I want to answer my customer's questions in a manner that highlights my expertise and builds trust whilst remaining authentic

My customer question is [copy paste question]

Here are some basic points I'd like to make (in no particular order): [any specific points]

Please write a basic bullet pointed talking points script for me.
No stage directions, only the talking points. 
60 second video max.

Give me 5x strong hook first sentences to ensure people watch. Tease the outcome. Don't be salesy.